More Airplane Games Solo Hero Fight your way through a massive battlefield so that you can return safely home. Tailspin You are an ace pilot seeking to create a. Airline Staff travel is a challenging and resource intensive operation involving significant costs. Complications compound when staff travel management is. The web based “airline reservation system” project is an attempt to stimulate the basic concepts of airline reservation system. The system enables the customer to. In the early days of American aviation, passengers were very few and the airlines did not fly regularly as at present. Ticket fares were regulated by the. Service-oriented Architectural Layer To fully leverage the significant benefits of a service-driven infrastructure, airline companies should. Read the Jet Airways Terms and Conditions for General online at Jetairways.com and make your travel with Jet Airways hassle free. Airline. Trends » AIRLINE STAFF / CREW images by Paddle. Your. Own. Kanoo. April 2. 01. 7 . Meanwhile, casual dining restaurant chains and airport F& B operators now let customers place their orders themselves, either via a tablet provided by the restaurant or via an app on their own smartphone. Now the airline industry is taking its first steps in this digitally- enabled F& B service. Besides the handful or airlines – including Air New Zealand, Japan Airlines, Fly. Dubai and Virgin America – that allow passengers to place orders via the in- seat IFE system, Emirates has recently issued so- called . Each order is then prepared immediately making service faster, more efficient and more personal,” said Terry Daly, Divisional Senior Vice President, Service Delivery at Emirates. As Australian Business Traveller rightly puts it: “With as many as 7. ![]() Emirates A3. 80, the technology is proving to be a significant time- saver in keeping those premium passengers feed and watered – as well as ensuring what they’re served is precisely what they ordered, without slip- ups.” Read full article »By Raymond Kollau, airlinetrends. June 2. 01. 6 . Once the journey has ended, customers also receive an email request to evaluate their journey. All surveys are available in five languages: English, Sinhala, Tamil, Chinese and Japanese. The passenger feedback which was initially gathered through a paper- based system has evolved gradually and the airline has now developed a full- fledged system where they could amass the treasured thoughts of passengers via digital media. Feedback data combines a full set of passenger profiles such as name, gender, ethnicity, travel preferences and their service aspirations with flight information into a data warehouse which further enables Sri. Lankan to create a rich set of analytics, identify trends and strengthen customer relationships.“Today we are serving an informed, tech savvy, demanding customer. We understand the service expectation can be delivered by working smart. We recognise that technology can bring the speed and sophistication to serve today’s customer,” says Mr Chanaka Olagama, Head of Cabin Services, Sri. Lankan Airlines. Real- time alerts. To ensure prompt responsiveness to service interruptions and critical issues which affect passenger satisfaction, real time alerts for immediate service recovery or negative feedback from passengers are sent to the supervisor of each customer touch point via text messages. Additionally, live dashboards display the overall mood of customers through color- coded cards which reflect passenger satisfaction ratings, based on feedback received. Read full article ». For an aircraft interior manufacturer this is vital input for our innovation. Netflix and Amazon inflight streaming deals are further proof of an IFEC revolution. By enabling passengers to stream content from Netflix and Amazon Prime onboard respectively Virgin America and Jet. Blue, satellite company Via. Sat is also putting pressure on the current IFE content supply chain. Via. Sat’s Don Buchman explained: “There was evolution happening and now it’s revolution. It’s similar to how the i. Phone changed the mobile market. Hello sir, I want synopsis and complete project report for this online air ticket booking system project. To download the File :Like us on Facebook or twitter and lock will be opened in 5-10 seconds. SkyLink Travel - The Best Airline Ticket Consolidator in North America, best net fares, cheap fares, online fares. 10 interesting airline passenger experience innovations launched in 2015. 24 December 2015 Amazon and Netflix are not traditional IFE players, but things are changing.” Read article »2. Ryanair wants to become the . Says Ryanair CEO Michael O’Leary, “We now have an opportunity with the new website to build Ryanair. Amazon for travel in Europe.” Read article »3. KLM’s Happy Flow shows the future of the airport passenger process. KLM’s . Read article »4. Finnair’s new A3. Finnair has been the first European airline to take delivery of the A3. Online ticket booking system project explains about concept of developing a web based bus ticket buying system. This project is implemented in asp.net platform. Read article »5. Read article »6. TUI lets passengers order F& B and duty free inflight via their own devices. Netherlands- based leisure carrier Arke (part of the TUI Group) has launched a trial in which passengers can use their own devices to order beverages, snacks and duty free items. Cabin crew receive the orders made by passengers on their tablet devices. Read article »7. Transavia lets passengers download IFE content to their own devices pre- flight. Transavia allows passengers to download movies and TV programmes to their own electronic devices before their flight. As soon as the passenger boards the aircraft, the pre- downloaded content is activated and it is then automatically deleted at the end of the journey. Read article »8. Pre- ordering of food and beverages is getting more popular with airlines and airports. In today’s always- on, on- demand economy the notion of pre- ordering food and beverages has evolved from a rather dull thing to do towards a smart move that is about convenience and getting the things you way you want. Examples from forward- looking airlines and airport F& B outlets. Read article »9. China Eastern trials . Read article »1. 0. Air New Zealand lounge guests can order their favourite coffee via their smartphone. Taking a cue from Starbuck’s , Air New Zealand now lets flyers order barista- made coffee via its smartphone app the minute they walk into one of the airline’s Koru Clubs around New Zealand. Read article »By Raymond Kollau, airlinetrends. September 2. 01. 5 . Taking a cue from Disney’s . The high- tech bracelets replace a paper system and aim to provide parents with more peace of mind, as they will be able to receive real- time information on where their child is during the journey. How it works: According to the NZ Herald, unaccompanied minors will be offered a silicon wrist band in the colour of their choice which contains a chip that connects to a mobile application. The app will allow Air New Zealand employees to easily identify the child and send intermittent text messages to parents and family of the child, notifying them where their child is in the flight process and how they are doing. Read full article » By Kai- Chin Shih, > talkairlines. February 2. 01. 5 . The airline is not using the seat back IFE system, though, but has partnered with Microsoft to develop an airline- specific version of Microsoft’s . IPAs are software programs that can complete tasks assigned by the user or provide answers to users’ questions. Currently, the most widely known IPA is Apple’s Siri, which uses voice recognition to send messages, make calls and obtain answers to simple questions, such as those related to the weather and historical facts, on behalf of users. Microsoft also has developed its own IPAs, respectively called Cortana and Xiao. Ice. While Cortana provides functions similar to that of Siri and can only be accessed through Windows- based devices, Xiao. Ice has been developed to be used on social media sites such as Sina Weibo, can be used virtually anywhere. Xiao. Ice learns from not only past conversations with the user but also those from all around China. With these resources, it can engage in very life- like conversations and has a bit of a funny character of its own. Read full article »By Raymond Kollau, airlinetrends. November 2. 01. 4 . In a response, the airline industry is among the most pro- active sectors that monitor the online conversation. Furthermore, instead of just waiting for passengers to share their experiences (both good and bad) online, several airlines have also started to encourage passengers to provide their feedback about the service they encounter in real- time. KLM, Singapore Changi. For example, KLM has launched a mobile app that allows the airline’s passengers to give real- time feedback on how they perceived their experience at the airport. After downloading the KLM Feedback app, passengers first choose the airport they are currently at and then choose the area (check- in, lounge, boarding, arrival) and sub- area they want to rate. The rating consists of simply tapping a . Passengers can rate frontline service staff or the level of cleanliness on a five- point scale using interactive touchscreens. They can also indicate what they like or dislike. Turkish Airlines. Another recent example comes from Turkish Airlines, which last month implemented a customer satisfaction measurement system at its . The welcome screen also shows the name of the serving agent and asks passengers to rate the service. Passengers can start the survey themselves by touching the sceen or alternatively a rating screen appears automatically when the check- in process is finished. Read full article »By Raymond Kollau, airlinetrends. November 2. 01. 4 . In the past months, the airline has set up a dedicated . The team uses all available information like seat number, phone numbers and public social media details to reunite passengers with their belongings a. And last month KLM took its social media- based customer service to another level with a bold campaign called #Happy. To. Help. During five days, a dedicated team scanned social media for any passenger facing travel woes throughout the world, and responded with real- time answers and support. Cover Greetings. Showing the sheer diversity of stories of passengers travelling on the same aircraft on a given day, KLM’s latest effort is called . KLM together with Amsterdam. Schiphol. Airport worked together to ensure that the personal message was placed on the right seat in the aircraft. This made for an unexpected and touching moment for the passengers who boarded the plane as they saw a headrest cover made especially for them. The moving video showing the cover greetings and passenger’s responses can be watched online and is also currently played on a large, centrally located, screen at Amsterdam Schiphol Airport. Although the stunt took place on a single day, involving passengers from three different flights, the airline says it might develop . Spring Airlines says it is embracing wearable devices to stay at the forefront of passenger service innovation.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
August 2017
Categories |